Frequently Asked Questions

Everything you need to know about your next vintage find.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.

What is your return policy for vintage items?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that items marked as 'Final Sale' or 'Vault Exclusives' cannot be returned.

How do I know the item will fit me?

Since vintage sizing varies, we provide detailed measurements (chest, waist, length) in inches for every product listing. We recommend comparing these to a similar garment you already own.

Are the collectables authentic?

Yes, every piece at Groovy Collectables undergoes a rigorous multi-point inspection by our in-house experts to ensure authenticity and quality before being listed.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I care for my vintage garments?

To preserve the life of your items, we recommend professional dry cleaning for delicate fabrics or hand-washing in cold water and air-drying for cotton and synthetic blends.