Returns & Exchanges
At Groovy Collectables, we want you to love your vintage-inspired finds, but if your order isn't a perfect fit, we offer a 30-day window for returns and exchanges. Please ensure items are in their original, unworn condition with all retro tags still attached.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place your collectables in their original packaging to prevent damage during transit and include the printed return slip.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.